How to Shop
Home Office Design Ltd offers a valuable single resource office furniture and accessories dedicated to the corporate office and home office. Established since 2004 with many years' experience of the office furniture market, we can help you not only create the ideal environment for home working but also offer coordinating ranges for the rest of the home. Check out the essentials section for a contemporary range of lifestyle must-haves.
The website shows only a small range of available products, so do not hesitate to call our consultants who can help find the right solution.
For corporate clients we would welcome the opportunity to be involved in any interior projects, so do not hesitate to call.
The range that we offer means you have great choice, so take your time to look through the different options to find the one that suits you. There is a range of styles, finishes and price levels and other products not shown in our portfolio, so do not be afraid to talk to us and let us help design your workspace.
With the furniture items there are some important questions to ask before you buy...
Will it fit in the space available?
Please measure the proposed area of installation and check the sizes on the product page to ensure it will fit the space well.
Will you have enough space around the work area to move and place other items in the room?
Other considerations include the position of doors and windows and any other elements such as pillars, cupboards, radiators, sloping ceilings and skirtings. It is essential to measure not only the floor space required but also the height - particularly for attic rooms.
How will it reach the proposed area?
Check that there is a clear access to the proposed working area. Will it fit round tight corners, through doors or up stairs. Will you need to clear other furniture out of the way?
Check the position of existing power sockets, fax, modem and telephone points that will affect the position of essential equipment and location of desk.
It is essential that you follow the above before ordering, as we cannot accept any furniture back that does not fit. We also cannot accept returns on all items so please contact us before ordering if you would like to check.
Check the prices - Look through the ranges and decide on the range style you like. There is a very wide price range so you can choose the right range for your budget.
Check sizes - pop up line drawings are on the site detailing dimensions of many products.
Check finishes - there is a range of finishes for most products so you can coordinate with your existing interior.
We have a wealth of literature that may explain products in more detail. If you prefer to see a catalogue before purchase to be assured it is the right product please do not hesitate to contact us and we will send the relevant information with out delay by post. We may even have more images that we can e – mail to you for speed. The range shown is also not the full choice available so please ask if you do not see what you are after and we may be able to help.
Proceed to purchase your chosen item. You can call us to place the order over the phone or place the order online. When placing an online order this is processed by ActinicPay which is a secure server so you do not have to worry about security. On the product page specify any choices such as colour or finish. And click the add to basket button.
Telephone number is right next to this so you can call us if you need any further information before placing order.
The next page confirms the proposed order and details the product price including VAT and Quantity.
To confirm and continue browsing click confirm
To complete your purchases click checkout
If you clicked confirm this will take you back to the last page so you can continue shopping. Just repeat the process for new items you wish to purchase. At the top right corner a total cost is shown with the total number of items so you can keep track of your purchases. At any time you can also click the view button for a more detailed list.
When you have completed the purchases press the checkout button on top right of any page or on the confirmation page. Check that all the details are correct. You will also have the opportunity to cancel or continue.
During the checkout stage you will be asked for the Invoice and Delivery details. Please complete all required fields. Please select your class of delivery service if an option is offered. Please select your preferred payment method. Please print the receipt page and keep it for your records.
Once the order has been received we will check it to make sure all details are correct. We may then call or e- mail to confirm any further details. We cannot proceed with orders until all details are complete or correct so please respond to any request so we can minimise any delays. We may have to advise you of changes to the published details or prices shown on the website and reserve the right to make changes to keep details correct and up to date. Once the order is confirmed in writing this can then be processed and we will send you an e - mail confirmation of order.
We can only despatch once payment is received and confirmed either by cheque, credit card or bacs so please offer payment a soon as possible to avoid delays.
At any time you can call us or e - mail to check progress of order.
The delivery charge will be shown on your confirmation. This will vary with the product and service. Normally delivery is to mainland UK in normal working hours. If you are offshore, export, or have special delivery requirements please ask. Deliveries are to ground floor only and usually to kerbside only unless otherwise arranged. On some occasions the driver may also need assistance to offload. If the delivery address is to a flat or a company not on the ground floor please advise. Please also advise of any access or parking restrictions to avoid any problems at time of delivery. If we are not advised and delivery or installation cannot take place or it is refused there may be a charge to redeliver. If the carrier is unable to complete the delivery/installation at the location due to parking restrictions or unsuitable parking space then Home Office Design Ltd is not liable and charges to the customer may be incurred for any redelivery or parking tickets/clamping fees. We cannot and will not be responsible for any 3rd party damage to property on delivery/installation and any such damage must be taken up with the party concerned.
When a delivery date has been agreed it is essential that you are available to receive the goods. If you need to nip out then make sure a neighbour can accept the goods. We will always ask for an alternative delivery address such as next door or work address for this reason to avoid redelivery charges.
If you can accept the goods at a business address where some one is available 9 – 5 this may suit and may be preferable to avoid waiting in.
We can quote for timed deliveries if required such as before 12am. However please be aware that in some areas an overnight service may not be available due to distance.
If you miss the delivery and a card is left it is essential that you respond and contact the carrier to agree another time. You may be able to go and collect the goods if there is a depot locally.
Instructions should be included in the packaging but please call if you have any problems and we will help to ensure a successful installation.
It is important that you let us know right away about damages or discrepancies so we can resolve the situation quickly. We cannot accept liability for decrepancies or damages after 2 days.
If you wish to return goods you need to contact us to request this. If a return is agreed then there may be a returns charge and restocking charge to be paid. The returns charge can be minimum 30% the manufacturers retail of the order plus collection charges associated with the collection. We can assist you to make sure you order the correct products to avoid any unneccessary charges. Some items are not returnable and it is at our descretion that we will accept goods back. Please notify us within 7 days of delivery that you wish to return goods as goods will not be able to be returned after this time. Goods may only be returned in resaleable condition and in the original packaging. Where credits are due this will be processed within 30 days of the goods arriving back in the warehouse and return being confirmed. A charge may also be charged where goods have been ordered in specially and not yet despatched and the order is requested to be cancelled. Please contact us by e-mail with request and we can advise.
Hopefully you will be happy with your product and service and tell your friends and return another time.
If you have any problems or comments please call and we will be happy to discuss.
No Liability: The content of this web project has been carefully examined. We do not claim that all information contained in this web presentation is always complete, always up to date, always correct or always of the correct quality. There is no liability for any damage which may result from the use of this website